by Rosaria Cirillo | Apr 24, 2021 | Inspiration, My take on..., My view of..., Personal growth |
What is truth? Is it facts and evidence, or is it perception and choice, or is it knowledge and understanding of reality? Or is it all of these combined? Which role do we play as individuals and as organizations in influencing the truth and our experience of reality?...
by Rosaria Cirillo | Dec 18, 2016 | Business, My view of..., News, Personal growth |
18.12.2013 -18.12.2016! It seems incredible that my baby Wow Now is turns three years old today! Three years since I walked in the KvK as individual and I came out as a registered business owner! Almost (!) comparable to when – also this month but six years ago – I...
by Rosaria Cirillo | Nov 15, 2015 | Customer Experience, Happiness, My view of..., Personal growth, Quotes |
Who is Marshall Rosenberg? What is Nonviolent Communication (NVC)? Why do I believe this simple communication methodology could strongly benefit not only every customer experience professional but also anyone wanting to meaningfully and peacefully interact with...
by Rosaria Cirillo | Jan 23, 2015 | Customer Experience, Frameworks, My view of..., NPS |
The first step of the Net Promoter Score (NPS) journey: data collection You have chosen to implement Net Promoter Score (NPS) in your company and ensured everyone involved is familiar with the “10 basics things to know about NPS”. You have then made sure you worded...
A (little Italian) sunshine of energy, enthusiasm, and passion, with a mission to bring more happiness in the world one interaction at the time, the business world being my chosen playground!Â
I inspire and empower conscious leaders to nurture their happiness (moving from depleting to enriching emotions) and to move from depleting to enriching experiences, choosing, designing, and delivering WOW life-enriching interactions that contribute to everyone’s HAPPINESS, so they can achieve business and personal prosperity, making happiness their competitive advantage 
