by Rosaria Cirillo | Apr 1, 2020 | Happiness, Happiness Driven Growth, Inspiration, News |
Since the corona crisis forced most of us to work and/or self-isolate at home, many people in my personal and professional network have started to offer free resources (or in exchange for a donation) online to nurture our mind, body, and soul during coronavirus time... Read More
by Rosaria Cirillo | Mar 6, 2017 | Customer Experience, Happiness, Inspiration, News, NPS, Tedx Happiness |
In May 2016 I gave a Tedx talk at Tor Vergata in Rome, the University I graduated from with a Master in Business Economics in 2002. TedxTorvergataU 2016 had the theme “New Models of Life. Resist the Usual. Be Unexpected”. I spoke about Happiness Driven Growth, a... Read More
by Rosaria Cirillo | Aug 21, 2015 | Happiness, Inspiration, Personal growth |
“Customer Happiness & Employee Engagement are an Art: tools, techniques knowledge, teamwork, and creativity can generate the most extraordinary results!”, Rosaria Cirillo Louwman At the end of last year, one of my graphic designer collaborators,... Read More
by Rosaria Cirillo | Nov 30, 2014 | Conferences, Inspiration, NPS, Quotes |
CustomerGauge is a software-as-a-service platform that helps clients improve customer experiences, empowering them to measure NPS, gain actionable insight from customer input and close the loop with immediate follow-up towards the customer. As responsible for Philips... Read More
My mission is to bring more happiness into the world by removing frustrations and inefficiencies that happen during customer-company interactions and by creating & delivering WOW experiences instead. I believe that "happiness is when what we think, what we say, what we do, what we feel, and WHAT WE EXPERIENCE are in harmony", hence I want to make our experiences as customers and employees have the highest contribution possible to our happiness. 
