In this post, I share with you 15 tips to cultivate happiness, fill up your “happiness tank” and blossom like a sunflower. They are based on the Science of Happiness and the insights gained during the research done while writing Yellow Factor, and also on... Read More
What is truth? Is it facts and evidence, or is it perception and choice, or is it knowledge and understanding of reality? Or is it all of these combined? Which role do we play as individuals and as organizations in influencing the truth and our experience of reality?... Read More
18.12.2013 -18.12.2016! It seems incredible that my baby Wow Now is turns three years old today! Three years since I walked in the KvK as individual and I came out as a registered business owner! Almost (!) comparable to when – also this month but six years ago – I... Read More
Who is Marshall Rosenberg? What is Nonviolent Communication (NVC)? Why do I believe this simple communication methodology could strongly benefit not only every customer experience professional but also anyone wanting to meaningfully and peacefully interact with... Read More
“Customer Happiness & Employee Engagement are an Art: tools, techniques knowledge, teamwork, and creativity can generate the most extraordinary results!”, Rosaria Cirillo Louwman At the end of last year, one of my graphic designer collaborators,... Read More
TedxAmsterdamWomen 2015: a unique event! https://wownow.eu/wp-content/uploads/2015/06/TEDxAmsWomen-low-res.mp4 This year I had the – almost magic – luck of being selected to attend TedxAmsterdamWomen and of the event being on a day when I could... Read More
My mission is to bring more happiness into the world by removing frustrations and inefficiencies that happen during customer-company interactions and by creating & delivering WOW experiences instead. I believe that "happiness is when what we think, what we say, what we do, what we feel, and WHAT WE EXPERIENCE are in harmony", hence I want to make our experiences as customers and employees have the highest contribution possible to our happiness.
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