“The World needs new lenses to understand growth so that humans and societies can thrive. Happiness is a human right and a life choice. Feel, Understand and Act.” Luis Gallardo, WoHaSu Founder My mission is to raise the awareness of the role of happiness, not only on... Read More
Satmetrix is a SaaS (software-as-a-service) based software solution that helps clients managing and improving overall customer experience, by collecting continuous and actionable customer insight. They are the co-creator of the Net Promoter ® methodology and, every... Read More
TedxAmsterdamWomen 2015: a unique event! https://wownow.eu/wp-content/uploads/2015/06/TEDxAmsWomen-low-res.mp4 This year I had the – almost magic – luck of being selected to attend TedxAmsterdamWomen and of the event being on a day when I could... Read More
CustomerGauge is a software-as-a-service platform that helps clients improve customer experiences, empowering them to measure NPS, gain actionable insight from customer input and close the loop with immediate follow-up towards the customer. As responsible for Philips... Read More
Web Summit is Europe’s largest festival of ideas and has been called “Davos for geeks.” Founded in 2010 when it first had 400 attendees, this year’s Web Summit hosted more than 20,000 attendees and guests. The schedule run over three days, each day packed with more... Read More
Web Summit is Europe’s largest festival of ideas and has been called “Davos for geeks.” Founded in 2010, this year’s Web Summit, which runs from Tuesday until Thursday this week in Ireland, is hosting more than 20,000 attendees and guests. Also today I run my “Web... Read More
My mission is to bring more happiness into the world by removing frustrations and inefficiencies that happen during customer-company interactions and by creating & delivering WOW experiences instead. I believe that "happiness is when what we think, what we say, what we do, what we feel, and WHAT WE EXPERIENCE are in harmony", hence I want to make our experiences as customers and employees have the highest contribution possible to our happiness.