by Rosaria Cirillo | Sep 9, 2019 | Happiness, Happiness Driven Growth, Yellow Goldfish Series |
Yellow Goldfish blog series There should one ultimate driving metric in business (and life) and that’s Happiness. A Yellow Goldfish is anytime a business does a little extra to contribute to the happiness of its customers, employees, or society. Based on nearly 300...
by Rosaria Cirillo | Sep 2, 2019 | Happiness, Happiness Driven Growth, Yellow Goldfish Series |
Yellow Goldfish blog series There should one ultimate driving metric in business (and life) and that’s Happiness. A Yellow Goldfish is anytime a business does a little extra to contribute to the happiness of its customers, employees, or society. Based on nearly 300...
by Rosaria Cirillo | Sep 18, 2018 | Books, Customer Experience, Happiness, Happiness Driven Growth, News |
My announcement for the Yellow Goldfish Book launch today was going to be slightly different than what you see in the banner collage image until this morning I sat to finalize it before sending out my newsletter. And then, just like we describe on page 242 of the book...
by Rosaria Cirillo | May 3, 2017 | Conferences, Happiness, Happiness Driven Growth |
“The World needs new lenses to understand growth so that humans and societies can thrive.Happiness is a human right and a life choice.Feel, Understand and Act.”Luis Gallardo, Founder of World Happiness Summit – Wohasu – and World Happiness Foundation My...
by Rosaria Cirillo | Mar 6, 2017 | Customer Experience, Happiness, Inspiration, News, NPS, Tedx Happiness |
On May 7th, 2016, I was honored to have the chance to give a Tedx talk at Tor Vergata in Rome, the University I graduated from with a Master in Business Economics in 2002. TedxTorvergataU 2016 had the theme “New Models of Life. Resist the Usual. Be Unexpected”.In my...
by Rosaria Cirillo | May 22, 2016 | Customer Experience, Happiness, News |
Relaxing on the couch this Sunday afternoon, I open Facebook to share some holidays pictures and the first thing I notice in my news feed wall is that three friends have shared the same video with comments like “best laugh ever”. I’m intrigued and...
My mission is to bring more happiness into the world by removing frustrations and inefficiencies that happen during customer-company interactions and by creating & delivering WOW experiences instead. I believe that "happiness is when what we think, what we say, what we do, what we feel, and WHAT WE EXPERIENCE are in harmony", hence I want to make our experiences as customers and employees have the highest contribution possible to our happiness. 
