Figure 3 NPS explained with customer hierarchy needs: Customer Support example, in “Net Promoter Score explained with Maslow’s hierarchy of needs”.
Figure 3 white NPS hierarchy needs NPS score explained wh customer hierarchy needs ppt
About Me
A (little Italian) sunshine of energy, enthusiasm, and passion, with a mission to bring more happiness in the world one interaction at the time, the business world being my chosen playground!
I inspire and empower conscious leaders to nurture their happiness (moving from depleting to enriching emotions) and to move from depleting to enriching experiences, choosing, designing, and delivering WOW life-enriching interactions that contribute to everyone’s HAPPINESS, so they can achieve business and personal prosperity, making happiness their competitive advantage Certifications:
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